Refund Policy
Refunds are not available once an eSIM profile has been allocated or issued by the provider.
If payment succeeds but provisioning fails before allocation, support can review and assist.
For billing questions, contact support with order ID and transaction details.
If payment succeeds but provisioning fails before allocation, support can review and assist.
For billing questions, contact support with order ID and transaction details.
Important: once an eSIM profile is allocated/issued, refunds are not available as per provider rules.